TM
Tshepo M
1 reviews | Active since Oct 2024
30 Oct 2024, 20:51
Bonitas won't pay for your Cancer treatment pt 1
My father has been on Bonitas since 1990, but they will not pay for the meds he needs to fight his cancer. Bonitas will make you sit down and watch your parents (their long-term clients) die without lifting a finger help. I think I'll keep coming back here to document every so often how Bonitas is not paying for the treatment he needs. I will even come to note the outcome and spread the word to other children of civil servants. When the doctors' recommendation is "sue Bonitas for your father's cancer treatment" that opens your eyes
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
31 Oct 2024, 08:50Hello Tshepo M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply31 Oct 2024, 08:50
Official
Hello Tshepo M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
31 Oct 2024, 09:40Hello Tshepo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply31 Oct 2024, 09:40
Official
Hello Tshepo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
31 Oct 2024, 16:03Hello Tshepo M
Thank you for submitting a comment to us through hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team
Bonitas Medical Fund's reply31 Oct 2024, 16:03
Official
Hello Tshepo M
Thank you for submitting a comment to us through hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team