LP
Lee P
1 reviews | Active since Aug 2016
23 Jul 2021, 11:00
Bonitas wont help its members register for vaccine
Bonitas wont help its members register for vaccine. My brother is with fedhealth, and he got an sms from them, he registered on fedhealth page for the covid vaccine and next day got his registration code. Now I was forced to wait for the govt site,I got sms to say I'm registered, BUT nothing else,no codes no dates...nothing. fedhealth was on their A game an this has such dire consequences, I have a chronic condition, and I hear vaccines are getting low in stock, because of bonitas dont care attitude I may be left taking cheaper not so effective vaccines. Thanks bonitas, you guys really care
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Bonitas Medical Fund's replyOfficial
23 Jul 2021, 15:18Hello Lee P
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Bonitas Medical Fund's reply23 Jul 2021, 15:18
Official
Hello Lee P
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team