KS
Katinka S

1 reviews | Active since Mar 2009

13 Sept 2018, 21:49

Bonitas win - members loose... Pharmacy Direct

Do you ever read the reviews on Pharmacy Direct..... you hold your members at ransom to make use of this useless bunch. Please read my review posted on them tonight... I am going to take this matter to the Medical aid Ombud.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Sept 2018, 10:36
Official

Hello KatzS,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team