AL
Angeline L
1 reviews | Active since Mar 2020
11 Jun 2026, 08:35
BONITAS UNRESPONSIVE
It is honestly a nightmare dealing with Bonita's as their call center, email,watsapp numbers are not WORKING and no one is responding. Our health can not wait for them to sort out their issues.BONITAS need to let clients go who wishes to move. You take funds of every month from my account but I am unable to receive the service that I pay for. This is unacceptable and immoral!!!!!! Can anyone from Bonitas assist?????????
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Bonitas Medical Fund's replyOfficial
11 Jun 2026, 09:31Hi Angeline,
We sincerely apologise for the frustration you’ve experienced and understand how concerning it is not being able to access support when you need it. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced and understand how concerning it is not being able to access support when you need it. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you to assist as a priority.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply11 Jun 2026, 09:31
Official
Hi Angeline,
We sincerely apologise for the frustration you’ve experienced and understand how concerning it is not being able to access support when you need it. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced and understand how concerning it is not being able to access support when you need it. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you to assist as a priority.
Kind regards,
Bonitas team