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mmbambadzeni M

1 reviews | Active since Feb 2019

09 Sept 2019, 14:55

Bonitas unpid bills

My name is Mmbmbadzeni Mbulaheni ,MEDICAL NUMBER ***, on the 26 August 2017 I was involve in the terrible car accident and air lifted to Sandton Medi clinic . and I was at ICU for longer period and in ventilation as my condition was life threatening . 1. My problem is Bonitas refuse to pay all the bill for ventilation which is R76 000 and excluding those short falls paid to the different doctors which I am currently paying . According to me there was a report submitted by my doctor to be classified as PMB(life threatening ) situation . and now to my surprise now am listed by Sandston and I can not do any credit . 2. I was again transferred to rehabilitation center and very sure that Bonita's approved it before I was moved but now I am owing R26 000 , And I think should have given the amount not to be acceded .

I tried many times to call Bonita's and they keep on failing me and asking for the reports I sent them but no luck pls help .I understand at pay other thing but not for equipment that help me to bring back my life and that what I was my main reason to have medical aid to get best help

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Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Sept 2019, 12:38
Official
Hello mmbambadzeni mbulaheni,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Sept 2019, 10:07
Official
Hello mmbambadzeni mbulaheni,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards 
The Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Sept 2019, 10:55
Official
Hello mmbambadzeni mbulaheni,
As per our  email communication your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards 
The Bonitas Team