XG
Xolile G

1 reviews | Active since Dec 2014

14 Apr 2025, 18:21

Bonitas treat customers bad

Bonitas is by far worst when it comes to resolving Savings Refund. It's been 8months since they promise to pay, they never did. They request to send documents every time you call them. Disgusting!!!

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Apr 2025, 20:26
Official
Hello Xolile john G 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours.  Kind Regards
  Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Apr 2025, 08:53
Official
Hello Xolile john G

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team