BONITAS TRAVEL ASSIST BENEFIT IS A HUGE ADVANTAGE

BONITAS MEDICAL AID have an added travel insurance benefit which many clients may be unaware of,. We want to tell you that it WORKS! Read about our experience below, learn from our mistake, ensure “peace of mind” when traveling abroad as a Bonitas member, and make sure that your application forms are sent and that cover is effected prior to departure!

Shirley Moodley of Linkham/Europe assist underwritten by Genric who cover Bonita’s Medical aid clients for travel insurance as an added benefit, , has literally MOVED MOUNTAINS for us as Bonitas clients! This lady went out of her way to rescue a travel insurance application gone wrong, our son had already taken off for New York, already boarded the connecting flight to Dallas with no medical insurance in place! Shirley stepped in, and we have no idea how she managed to “twist the arm” of the underwriters to find it in their hearts to overlook the delayed application forms, which needed to be sent on time to activate cover, but Shirley went beyond the norm, and activated cover for our son! But then, as we sighed in relief, a few days later, our son injured his shoulder in a gym workout after landing in Dubai. Shirley Moodley once more rounded up the formidable teams to assist in compensating for medical costs in this regard, plus she extended cover till our sons return on the 16th May 2023! This lady needs to be dressed in a superwoman suit at all times, not to mention the capable team she managed to round up to our rescue-because as South Africans, (being usually accustomed to relatively average service), when we come across people who run the company affairs as if they own it, coupled with passion, patience and understanding, it causes us to be in awe of such exemplary performance . (especially in the insurance industry). Our heartfelt thanks goes further to “Thuli “(NOKUTHULA MKHWA****) , MOLELE TELEKI E, of Europe assist who remained in whatsapp contact with our son while he was in hospital for the Xrays, as well as FIKILE MHLONGO who assisted with the necessary documents to be forwarded to submit the claim. Honestly it has been a long time since we have experienced excellence of this calibre. Thanks to everyone truly, we are impressed and wish to take the opportunity to advise other clients and prospective clients to please ensure that prior to departure, make sure that all applications reach the insurer in good time, failing which cover may not be effected. And this is how life goes, the problems only arise when we fail to make provision for the unexpected. Imagine having to fork out R7000 for an Xray in Dubai? And of-course please support EUROPE ASSIST, underwritten by Genric, Linkham, and as Bonitas Medical AID MEMBERS, you will find yourself in good hands:)