zZ
zanelledutoit Z
1 reviews | Active since Mar 2017
05 Nov 2022, 16:13
Bonitas to be cancelled on account of pharmacy direct
This is your pharmacy which you make us use for chronic!!
Despite sending two emails and confirming on two telephone calls that I need my meds on Monday 7 november. This dumb idiots ignores me and sends the wrong meds. Disturbingly, the packaging of the wrong meds is also so damaged , i cannot believe how this place operates!!!!
You will pick this **** up and deliver the correct meds Monday. Please cancel further services, i just cant work with this pathetic dumb ****s anymore.
Not a month has passed which I have not suffered this inconvenience.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
06 Nov 2022, 18:03Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply06 Nov 2022, 18:03
Official
Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
07 Nov 2022, 09:13Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply07 Nov 2022, 09:13
Official
Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas