Bonitas the WORST medical fund ever...

It is tough to describe the poor service... if there was a "no star" option, I would have taken it.

I went in for a shoulder operation Nov 2017... Bonitas has made such a mess with - claims under wrong codes, - giving Drs wrong amounts of money, leading to Drs charging me wrong amounts - Bonitas even went so far as to take money from my Bonitas Savings, to pay the short fall of the Drs, WHILE I HAVE GAP COVER... this contributed to me having to pay money from my own pocket for Dr visits, that still has not been refunded to me. - Bonitas also went, and without informing me, or even informing the Dr, and reversed an amount from the Drs account, only to have the Dr phone me and inform me that I now owe them more money because of the action of Bonitas... - It is now Aug 2018, and still the claims have not been fully paid. I am covering for my behind with the Drs not to blacklist me as I am the one responsible for settling the accounts...

If you EVER considered BONITAS as a medical fund, RUN... RUN as far away as you can... this is shocking!!!!!!