1 reviews | Active since Jun 2018
Bonitas The Most useless Medical Aid.
In 2023 I had an internal injury on my toe that required an Orthapedic procedure, called Bonitas and was referred to a network specialist who does NOT operate in a network Hospital and I had to pay a co payment. The Dr sent a motivation to Bonitas and I had done the same, and to date no response. Today I tried calling Bonitas to refer a Network Specialist operating in a Net work hospital and they cant provide me with a straight answer. Who do I get assistance from when I pay towards a medical aid that cant even assist in directing me to correctly use their network facilities, where are all the regulatory bodies that should have ensured I as a customer dont experience this kind of a situation after paying so much towards this medical aid????
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team