Bonitas- the medical aid that covers their bank balance and little else

I am awarding them one star as there is no other option available on the reverse scale. Otherwise they would have got a minus five score. Bonitas pays for very little. Even if you get an authorization code for hospitalization, do you still have to pay the service provider.

The preferred supplier list is not always available, and when you manage to find someone in your area, their details are outdated.

Bonitas has a phone number where you have to pay to contact them, and then they put you on hold forever.

My specialist runs a cash only practice- I had to pay R7200 upfront for a procedure. Bonitas notified me that they will refund R1508 of this- in two weeks time.

Bonitas- the medical aid that really tries very hard not to pay for anything. Stay clear