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Angelique C
1 reviews | Active since Apr 2019
03 Sept 2019, 09:23
Bonitas terrible customer service!!
I cancelled my medical aid. I received two emails stating it’s cancellation . However money was pulled from my account last night and the call center agent is not helping me whatsoever.
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Replies (2)
Bonitas Medical Fund's replyOfficial
03 Sept 2019, 11:33Hello Angelique Claassens,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply03 Sept 2019, 11:33
Official
Hello Angelique Claassens,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
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Angelique C's updateReviewer Update
03 Sept 2019, 11:54I have received your email , I appreciate your help.
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Angelique C's update03 Sept 2019, 11:54
Reviewer Update
I have received your email , I appreciate your help.