CM
Carla M
1 reviews | Active since Jul 2018
29 Apr 2022, 13:45
Bonitas tekes long to process and pay claims
We sent a claim that wasauthorised to Bonitas on the 04/03/2022 and they still have not processed it to pay out to us. How does it take 2 months to process and pay out a claim? This is very bad service!
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Bonitas Medical Fund's replyOfficial
29 Apr 2022, 13:59Hello Carla M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply29 Apr 2022, 13:59
Official
Hello Carla M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team