BONITAS SYSTEMS SUCK

<p>FNB in its wisdom decided for the first time to process Debit Orders on a Sunday. My money was sitting in my Savings Pocket and I usually transfer it to my Current Account in time for the Debit Orders to be processed on the first working day of the month. Beacuse FNB unilaterally decided to process Debit orders on a weekend my BONITAS payment was rejected. On Monday morning (03/04/2017) I promptly contacted Bonitas and ascertained that I should do an EFT which I did by 10:14 am. I even got a response from BONITAS stating "Thank you for the email dated 03/04/2017. Kindly note your proof of payment dated 03/04/2017 has been received and sent for allocation". Based on this I gave Bonitas an excellent rating for Customer Service. Then I got this email this morning - "Dear Dr AA KHAN Benefits suspended - ********** 7787 We confirm that your benefits have been suspended with effect from 01-Apr-2017. <br /> Reason: AUTOSUSPEND - ACB DEBIT ORDER RETURNED Should you require further assistance please contact Bonitas customer services on ***or email ********** <p> </p> <p>This ****ED me because I did all I had as soon as humanly possible to ensure that this does not happen and the BONITAS idiots proved that they can still ***** up.</p> <p> </p> <p>FIX THE PROBLEM AND REVERSE THE SUSPENSION OR YOU WILL REGRET CROSSING MY PATH.</p> <p>Dr AA Khan</p> <p> ********** 7787</p> <p>Cell ********** 416</p> <p><br /> </p> <p> </p>