1 reviews | Active since Feb 2025
Bonitas sucks
Recently joined to my downfall. Terrible service / turn around time, terrible level of expertise in the contact centre, ignoring your requests, getting the basics wrong and being unavailable to talk about it. As someone working in insurance, this company is completely ***********. I now have my hands tied as they have forced a waiting period when I was not uninsured before, meanwhile my previous policy has sinced lapsed to I have no choice because if I terminate, then I will have been uninsured due to Bonitas' lack of integrity and basic procedure. In addition they have been billing me for a non-existing dependent. Laughable, ridiculous, and stupid. Rather join Discovery, at least they pretend to care about their members. If I could give zero stars, I would. What a terrible company. I wish I chose differently. I wish them unwell.
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team