PM
Pholisa M

1 reviews | Active since Dec 2014

07 Jul 2017, 16:09

Bonitas sucks

<p>I was a member of Bonitas medical scheme but left the scheme because I change jobs and my current one does not subsidise for Bonitas. I informed Bonitas and still paid my premium for the following month. Early last year I received an email with a reimbur*****t form that I had to send back and refunded me the R1108. Weeks later I received an sms that I was handed over to collections company because I owe them the exact amount that they gave to me. After numerous calls last year I finally received a confirmation email that I was handed over in error and my name was cleared. Well guess what? I've been handed over to Credit worx again. My member no is ********** 2000</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jul 2017, 14:26
Official

Hello MPOLAYI,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team