CB
Colette B

1 reviews | Active since Oct 2022

03 Feb 2025, 11:28

BONITAS SUCK

They are horrible!!!!!!!!

I have been on the phone to get their help for over a week (going on 10 hours) with no help. Keeps giving me different telephone numbers and each one is less helpful. I was put on hold now and have been on the phone now for 1 and a half hours. PLEASE think twice (on hold for 37 minutes) They are not paying my phone bill but keep wasting my money. No emails are answered either. I pay each month but when you need help this is how you are treated.

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Feb 2025, 11:48
Official
 Hello Colette D 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team 
 
CB
Colette B's update03 Feb 2025, 11:49
Reviewer Update
This is your reply to every single review. And nothing happens
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Feb 2025, 11:57
Official
Hello Colette D 

Thank you for notifying us of your complaint. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team 
CB
Colette B's update07 Feb 2025, 09:05
Reviewer Update
4 days later and still NO help