JF
Jopie F
1 reviews | Active since Oct 2019
11 Oct 2019, 18:03
Bonitas stole money from acc
How is it possible for Bonitas to incorrectly take R 59 497 instead of R 7080 premium money from my account...then after 11 days...still no help or money from them...now i have to prove they hsve it??????
Helpful (0)
Replies (6)0
Replies (6)
Bonitas Medical Fund's replyOfficial
14 Oct 2019, 09:09Hello Jopie F
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply14 Oct 2019, 09:09
Official
Hello Jopie F
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
JF
Jopie F's updateReviewer Update
14 Oct 2019, 09:4014 days later...still no pay back...no help....
JF
Jopie F's update14 Oct 2019, 09:40
Reviewer Update
14 days later...still no pay back...no help....
JF
Jopie F's updateReviewer Update
14 Oct 2019, 09:4214 days later...no help no money....R 60 000 incorrectly taken from my acc
JF
Jopie F's update14 Oct 2019, 09:42
Reviewer Update
14 days later...no help no money....R 60 000 incorrectly taken from my acc
Bonitas Medical Fund's replyOfficial
17 Oct 2019, 12:59Hello Jopie F
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply17 Oct 2019, 12:59
Official
Hello Jopie F
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
22 Oct 2019, 13:15Hello Jopie F,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
We have tried to reach you telephonically on the cell phone number provided, however you we not available. We have left a voice message to please reply with the membership number in order for us to assist.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
We have tried to reach you telephonically on the cell phone number provided, however you we not available. We have left a voice message to please reply with the membership number in order for us to assist.
Regards,
Bonitas Team
Bonitas Medical Fund's reply22 Oct 2019, 13:15
Official
Hello Jopie F,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
We have tried to reach you telephonically on the cell phone number provided, however you we not available. We have left a voice message to please reply with the membership number in order for us to assist.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
We have tried to reach you telephonically on the cell phone number provided, however you we not available. We have left a voice message to please reply with the membership number in order for us to assist.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
22 Oct 2019, 16:03Hello Jopie F,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
The reason we have not been able to assist with the enquiry on time is due to no response received to our request for membership details.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
The reason we have not been able to assist with the enquiry on time is due to no response received to our request for membership details.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply22 Oct 2019, 16:03
Official
Hello Jopie F,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
The reason we have not been able to assist with the enquiry on time is due to no response received to our request for membership details.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
The reason we have not been able to assist with the enquiry on time is due to no response received to our request for membership details.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team