Bonitas - STAY AWAY

I was coming here to leave a very angry review, but after looking at the reviews from the last six months, it seems Bonitas is as useless as they appear to be.

I joined BonFit at the end of February, but it only became active on the 1st of June. Typical timing, especially when they moved to Momentum, which they did not notify me about even once.

The migration to Momentum has been a glorious mess, which is not surprising when you look at their customer service.

Want to call them? Forget about it. You will be put on hold for 15 to 20 minutes and then disconnected.

Need authorisation? Forget about that too. They never respond and do not seem to cover anything, not even in-hospital procedures.

Their website? A blind quadruple amputee could create a better website than the nonsense I have seen.

For anyone looking for a new medical aid, look a bit further. With Bonitas, you will just be paying for nothing. Undoubtedly the worst medical aid out there.

And watch closely, because these *****s at Bonitas will now probably respond to this review with some automated piece of ******* saying they will “look into this as soon as possible.”

I have been disappointed with service delivery in this country my whole life, so it came as a shock that I still care enough to leave this review, even though it probably will not do anything. These medical schemes seem to do whatever they want, and nothing ever happens to them.

I would have been better off saving the money and paying for my procedures myself.

Stay away from this **** called Bonitas.