1 reviews | Active since Jan 2022
Bonitas, Soulless
I'm very very very upset with Bonitas. We received a reduction in salary at extremely short notice. Now we are not able to afford the medical aid anymore. I have sent evidence and a letter from the employer, but they will mercilessly charge us for another month. The medical aid has already been suspended since the 1st of March and I understand there is a 1 month notice period but we barely have money left for food yet they show nothing towards customers that have always been loyal to them.
They have no empathy and don't care about their customers I have phoned, I spoke to the broker, who also tried getting the medical aid to make it for the 31st of March and not the 30th of April.
I am with tears in my eyes asking how can a business be so insensitive and desperate for money? They are taking the last bit of food out of my childs mouth.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team