UR
Urvendra R
1 reviews | Active since Oct 2011
02 Jun 2022, 11:19
Bonitas service sucks
Totally pathetic service. They have no idea what Customer Service is. Still await assistance from them regarding Chronic medication which resulted in me running out of medic. They force you to use Pharmacy Direct whom also provide the same pathetic service
Helpful (0)
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Replies (2)
Bonitas Medical Fund's replyOfficial
02 Jun 2022, 11:30Hello Urvendra R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Jun 2022, 11:30
Official
Hello Urvendra R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Jun 2022, 09:45Hello Urvendra R Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with a representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Jun 2022, 09:45
Official
Hello Urvendra R Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with a representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team