NM
Nkosi M
1 reviews | Active since Jul 2020
18 Aug 2020, 07:36
Bonitas service sucks
Bonitas is making empty promises that they cant keep.I am retrenched and wanted to downgrade my medical aid to an option that I can afford,I talked to Bonitas and they refused to help me I then complained about how Bonitas is treating its clients and they promised to look at my complaint and said they will come back to me but what they did was just to suspend my services. Is this the right way of dealing with your clients. Your service sucks.
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Bonitas Medical Fund's replyOfficial
18 Aug 2020, 09:09Hello Nkosi M,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply18 Aug 2020, 09:09
Official
Hello Nkosi M,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and we will await your feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team