WN
Werner N
1 reviews | Active since Sept 2016
20 Feb 2026, 12:05
Bonitas service is horrible
I am trying to cancel my medical aid with Bonitas
But after two e mail,no response. The new company that i want to move over too is trying to assist me. But Bonitas is refusing to talk to them. Refusing to add me to a call to cancel my medical aid
So bonitas cant do there job. Dont want to assist me. But wants to keep me hostage. I want to cancel my medical aid. Because you cant assist or look after your clients.I want this sorted out
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Bonitas Medical Fund's replyOfficial
20 Feb 2026, 12:31Hello Werner N
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To proceed with the termination of your membership, please complete the Termination of Membership form. A one‑month calendar notice period is required for all terminations.
The form has been emailed to the address listed on your membership profile. Once completed, kindly return it to ***
We sincerely apologise for any inconvenience this may have caused.
Kind regards,
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To proceed with the termination of your membership, please complete the Termination of Membership form. A one‑month calendar notice period is required for all terminations.
The form has been emailed to the address listed on your membership profile. Once completed, kindly return it to ***
We sincerely apologise for any inconvenience this may have caused.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply20 Feb 2026, 12:31
Official
Hello Werner N
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To proceed with the termination of your membership, please complete the Termination of Membership form. A one‑month calendar notice period is required for all terminations.
The form has been emailed to the address listed on your membership profile. Once completed, kindly return it to ***
We sincerely apologise for any inconvenience this may have caused.
Kind regards,
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To proceed with the termination of your membership, please complete the Termination of Membership form. A one‑month calendar notice period is required for all terminations.
The form has been emailed to the address listed on your membership profile. Once completed, kindly return it to ***
We sincerely apologise for any inconvenience this may have caused.
Kind regards,
Bonitas Team