AH
Anna H

1 reviews | Active since Mar 2009

03 Dec 2021, 09:00

Bonitas SERVICE is DISGUSTING

I used to be a Bonitas member, and have some savings that should be paid back to me after 5 MONTHS. Now Bonitas when it is pay time Bonitas come up with the form. I asked for the form to be sent, and got mail but there is no form attached. I am asking myself how you can do such miserable service lazy people i got paid?. Send the complaint no feedback received. You are a USELESS company. Laziness at its best

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Dec 2021, 10:02
Official
Hello Anna H,

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. Kind RegardsThe Bonitas Team
AH
Anna H's update13 Dec 2021, 10:38
Reviewer Update
As is your fault, clearly stated in email that I recived process the payment now. All requested documents are sent. Unfortently I never want to hear from you again, never