BONITAS ********

In January I added a new dependant (my mother) looking at the monies showing on their new brochure. On the 15th February they deducted my normal R3633 plus R7131. I called them and they said I must take it up with my employer. I sent an email to our Head office and on the 16th I got an email saying that R5551 was a contribution for my mother and R1555 is the penalty for late submission. I said what late submission because it was the beginning of the year. And that the contributions on their brochure was R1910.To. I was not told that they look at the age of the dependant until today when I called. I was told they needed the records of my mother if she belonged to any medical aid before, if not so then she is a higher risk. That information was supposed to be on their brochures so that people should know before adding dependants. Now I am unable to go to work because they deducted more than R10k from my salary.