1 reviews | Active since Sept 2018
Bonitas **** Medical Fund
I have been waiting for hospital authorization since the 21 August 2018. Every time i call , i'm told a different story. Is either they can't fund for the procedure or my DR is not contracted with them. The Network list that they have it's not accurate , it's just there for decoration. If you find a DR/Specialist... that DR/Specialist will be working at the hospital which is not on Bonitas Network. If the hospital is on their network list, the Specialist in not... so where are we supposed to go? How are we supposed to be helped?
Some of the specialists which are on the list they are not even contracted to any medical aid but Bonitas have them as their Doctors that you can use in time of need and i think this was done purposely to frustrate us.
I use to use Dr Bruno is Olivedale clinic for 3 years, then from nowhere early this year when i had to go for procedure i was told he can't help me because the hospital it's not on Bonitas network.
For those who were thinking of joining Bonitas... join at your own risk. You will die at home with a useless list.
The time i was supposed to go to Life hospital for the first, i was so much in pain, Someone from Bonitas called me to say i can't go to Life hospital because they are not going to pay. I had to cancel my appointment for admission. After 2 hour someone called again to say i can go to Life hospital, the person who called me made a mistake. I had to beg the Doctor to take me that day because they had already given my space to someone else.
Hello Ndivhuhor,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Ndivhuhor,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello NdivhuhoR,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello NdivhuhoR,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello NdivhuhoR,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello NdivhuhoR,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
