Bonitas robbing medical aid after making arrangements

<p>hello peter </p> <p>I am writing to you today because I had a medical aid with Bonitas and as usual you must pay ahead before you can use it so I PAID for 4 months R24402.00 rand was given to them I only claimed once off them which was for my son’s medicine that he needs to take which was R 771.00.</p> <p> </p> <p>So what happened just after Feb last year my hubby got told the job had finished and I phoned Bonitas to ask if they can please put the account on hold as he was got to go to a different job and we won’t use it till then this happens they said that won’t be a problem so in my surprise just after the call that we have been suspended on the 01/01/2016 where I paid 2/11/2015 R 5767.50 and 1/12/2015 R 5767.50 and 12/1/2016 R 6433.50 and then 5/2/2016 R 6433.50.</p> <p>So now I am back thinking wait a minute how can they just take all this money where i was prepared to go back to them and carry on paying for the membership.</p> <p>BUT NO I HAVE TO START ALL OVER AGAIN NO CAN WE PAY SOME OF THE MONEY BACK NOTHING!!!!!!! WHAT A JOKE I MEAN IT’S NOT LIKE ITS PEANUTS TO PAY FOR IT ITS A LOT OF MONEY A MONTH.</p> <p>SO REALLY WHAT ARE OUR CHANCES HERE NOTHING AND 10 TO 1 YOU GET SICK AND THEY DON’T EVEN PAY FOR THAT.</p> <p>So hello peter maybe you could help me.</p> <p>Kind Regards,</p> <p>Marcelle Steer / former Steenkamp</p> <p> ********** 337</p> **********