1 reviews | Active since Jul 2011
Bonitas rips off disabled client
Bonitas is a terrible place company. Do not use them. The moved my brother whom is mentally challenged and receives a permanent government grant of just over a R1000 a month to the highest earning bracket. Thereby debiting the account of R675 and then an arrears R968.<br> When called in to rectify the matter since we did not receive any communication providing proof of income again mellisha said that they can move him back to the the 675 but the arrears amount of 968 cannot be credited or refunded. It will most likely go into the pocket of Mojadji thati as a bonus for ripping a customer off. Since we cannot afford this money to be taken incorrectly I have no choice but to call the bank to stop the transaction thereby suspending the medical aid. When explaining this to the callcenter agents, they did not care or bother that they would be losing a member. Guess they would rather rip of the disabled then correcting a mistake.<br> <br> They are complete monsters. <br> <br> <br> <br>
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
