SS
Sylvia S

1 reviews | Active since Oct 2010

11 Apr 2025, 10:24

BONITAS REFUSING TO PAY CLAIM THAT I PAID

Bonitas is rejecting a claim after i submitted it on time and their excuse is that its after the 4 month which it was not my fault as i have sent all the proof including the practice number of the doctor as their excuse was that the practise number is wrong. i need someone to sort this payment that i did as soon as possible

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Apr 2025, 14:34
Official
Hello Sylvia S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team