AH
Anointed H

1 reviews | Active since Nov 2014

06 Apr 2016, 19:31

Bonitas refuses to pay!!

I had a bad eye infection, and on Sunday evening the 20th March 2016 i went to City Hospital Durban and was attended to by a Doctor and was put on drips and was given prescription to buy medication and i was discharged about 3 hours later. City Hospital has now sent the bill to Bonitas and they are refusing to pay???<br> They say it wasn't a REAL emergency???!! They know very well that my GP doesn't work on Sundays or public holidays (it was a Holiday the following day), so u wanted me to lose my eyesight and go blind before its deemed to be an emergency? I need to be contacted urgently regarding this!!!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Apr 2016, 10:20
Official
Hello epicworld,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team
AH
Anointed H's update10 May 2016, 10:57
Reviewer Update
Hi Bonitas, i have not received a response from you. Kindly sort this out urgently...