GS
Grieta S
1 reviews | Active since Mar 2009
04 Jul 2022, 16:04
Bonitas refusal to pay for boot after surgery
I had a bunion operation on the 24 June. After the op I was issued with a special boot to wear for a month. Today I get a account for the boot....nit paid by medical aid...its listed under day to day on my option....now my question is...they are prepared to pay for the hospital and Dr but not for the boot that is part and parcel of the operation...its not as if it is a pill that is not neccessary and patient can go without if the day to day is depleted. If I dont wear the boot are they going to pay for reconstution surgery again
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Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
04 Jul 2022, 21:31Hello Grieta S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Jul 2022, 21:31
Official
Hello Grieta S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GS
Grieta S's updateReviewer Update
04 Jul 2022, 21:44Thank you. Awaiting urgent reply.
GS
Grieta S's update04 Jul 2022, 21:44
Reviewer Update
Thank you. Awaiting urgent reply.
Bonitas Medical Fund's replyOfficial
04 Jul 2022, 23:04Hello Grieta S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Jul 2022, 23:04
Official
Hello Grieta S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GS
Grieta S's updateReviewer Update
07 Jul 2022, 08:17I am still awaiting a reply to my complaint.....please this is urgent
GS
Grieta S's update07 Jul 2022, 08:17
Reviewer Update
I am still awaiting a reply to my complaint.....please this is urgent