GM
Glad M
1 reviews | Active since Nov 2023
02 Nov 2023, 12:23
Bonitas Refund
Bontas Medical Fund Scheme is very bad when it comes to refunds. I got into a situation where the Med scheme was deducting money from my employer and my bank account. I lodged a query for refund for 2 months now I still have not received my refund and it was approved. I call them evert week and nothing is happening they are taking me from pillar to post and i still have not received my refund. I don't recommend anyone to use the med scheme
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Replies (1)Bonitas Medical Fund's replyOfficial
02 Nov 2023, 12:36Hello Glad M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply02 Nov 2023, 12:36
Official
Hello Glad M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
