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Waseem X
1 reviews | Active since Oct 2019
21 Jul 2020, 19:40
Bonitas refund
Hi I requested a qoute for a medical aid but I wanted a qoute and they just debited my account which was not going to agree with as the panelty was to high can you please refund it back
Helpful (0)
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Replies (3)
Bonitas Medical Fund's replyOfficial
22 Jul 2020, 06:53Hello Waseem X,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply22 Jul 2020, 06:53
Official
Hello Waseem X,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
26 Jul 2020, 10:32Hello Waseem X,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply26 Jul 2020, 10:32
Official
Hello Waseem X,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
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Waseem X's updateReviewer Update
18 Aug 2020, 21:37Till now I'm waiting for the refund your agents are telling me to tell the bank to reverse the amount instead of you refunding its postbank had it been a normal bank I would have got the refund along time ago
WX
Waseem X's update18 Aug 2020, 21:37
Reviewer Update
Till now I'm waiting for the refund your agents are telling me to tell the bank to reverse the amount instead of you refunding its postbank had it been a normal bank I would have got the refund along time ago