MM
Miriam M

1 reviews | Active since Aug 2012

15 Apr 2024, 21:29

Bonitas really pushing me to the edge

Again Bonitas decides to deliberately miunderstand my complaint. The response they gave me about a dispute I raised just takes me back to basics. After explaining that the case is with their case managers, they just went basic on the matter instead of following up on my case. Pathetic!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Apr 2024, 07:56
Official
Hello Miriam M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
 Kind regards
     
Bonitas Team