Bonitas put lifes at risk
<p>Bonitas has suspended our medical aid without cause. We have paid our medical aid every month on time but they keep suspending us. I am on 24 hour oxygen and the company who supply the oxygen wants to pick up the oxygen machine. I have many illnesses which include heart failure, cardiomyopathy, COPD, diabetes, epilepsy, lung disease. I cant receive my medication, my chronic medication as well as my insulin. Bonitas had led us down completely. We sent the proof of payments to them, they sent us referance nrs and then they tell us they cant find the referance nrs on their system. Bonitas is not medical aid they should rather be funeral home.</p>
Hello karien-olckers-mcnabb,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello karien-olckers-mcnabb,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello karien-olckers-mcnabb,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.
Hello karien-olckers-mcnabb,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team.