BL
Barry L

1 reviews | Active since Oct 2011

21 Jul 2022, 08:25

Bonitas PPN useless!!

PPN the service provider to Bonitas for the processing of optical claims. Completely *********** !! Massive delays in processing !! AND they do not ever fully answer queries. The most recent a dispute on the pay-out for a claim. I received a response to rate their reply without ever getting a reply

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Jul 2022, 08:28
Official
Hello Barry L
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas Team