BN
Brian N

1 reviews | Active since Oct 2024

21 Nov 2024, 15:55

Bonitas poor service does not even deserve to be called "service"

The only reason why it's one star is because there is simply no rating below.

I had claims rejected, this despite having available savings. I have enquired for almost a month and no one can give me a conclusive response.

I have more 3 different reference number, for the same enquiry and I am yet to get feedback.

Bonitas Medical scheme simply has no sense of service, having no regard and sensitivity to the potential risks that are posed by non service.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Nov 2024, 16:01
Official
Hello Brian N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team