BONITAS POOR SERVICE !!!!!!!!!!!!

I relay not happy with BONITAS MEDICAL AID i am behind with an amount of R1500 and i did make arrangements to settle it in 2 months time. And the lady that was helping me say its fine you can do on email. Only to find out the the day i got sick and see a doctor the Dr prescribe medication go to the pharmacy. And BOOM SORRY MAM YOUR MEDICAL AID IS SUSPENDED i call them and talk to a lady no i need to sent proof of all the payments i made. No problem i sent every thing call again no its sorted. Go back the next day to the pharmacy and again. BOOM SORRY MAM YOU ARE STILL SUSPENDED. Im sick i need my medication and i dont have R550 to pay for it cash. Go back home call again talk to another lady no mam sent me Al the proof of payment you make then i will check for you sent it again ok no i allocated all the payments 100 you are sorted now. Go back to the pharmacy and again it say i am suspended. AND IM STILL SICK WITH OUT MEDICATION. THANKS BONITAS FOR YOU POOR SERVICE I HOPE TO SE HOW EVER IS IN CHARGE AT MY FUNERAL....... BOOL****!!!!!!!!!!!!!!!!!!!!!!!!!!!!