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naresh N
1 reviews | Active since Dec 2021
02 Dec 2021, 13:32
Bonitas poor service
I made an application on 17 November 2021. On 29 November I called to find out the status of my application and I was told that the Nomusa had left the company and my application was not found. I resubmitted my documents and asked for an escalation. I was told that I would be contacted after 24 hours. It is now 72 hours with no feedback. I am extremely unhappy with the service and I now am considering canceling my application
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Bonitas Medical Fund's replyOfficial
02 Dec 2021, 14:30Hello Naresh N Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Your query is still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you. Regards
The Bonitas Team
The Bonitas Team
Bonitas Medical Fund's reply02 Dec 2021, 14:30
Official
Hello Naresh N Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Your query is still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you. Regards
The Bonitas Team
The Bonitas Team