AL
Angeline L
1 reviews | Active since Mar 2020
26 Aug 2026, 10:14
BONITAS POOR SERVICE
I am so tired of the level of service I receive from Bonitas not only they do not pay claims but their benefits are useless and they claim they will respond after 3 working days but than they never do .I have claims now outstanding a month even after providing the info and calling them. Can anyone from Bonitas please contact me as this is extremely POOR!!!!
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Bonitas Medical Fund's replyOfficial
21 Sept 2026, 20:35Good day Angeline L,
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Bonitas Medical Fund's reply21 Sept 2026, 20:35
Official
Good day Angeline L,
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team