LM
Lesterina M
1 reviews | Active since Feb 2025
02 Apr 2025, 01:04
Bonitas please pay the bill and release me from stress
Am so hurt as am writing this, am stuck with a debt of R8000 that Bonitas Boncap is refusing to pay claiming that the hospital didn't send them a claim I have a prove which state that a claim was send an I was copied on the email but the medical aid is not responding, am really hurt by the call I get from the hospital to pay that bill
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
02 Apr 2025, 09:06Hello Lesterina M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Apr 2025, 09:06
Official
Hello Lesterina M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Apr 2025, 11:01Hello Lesterina M
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our Boncap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our Boncap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply03 Apr 2025, 11:01
Official
Hello Lesterina M
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our Boncap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation with our Boncap department, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
LM
Lesterina M's updateReviewer Update
14 May 2025, 09:22Thank you Bonitas for coming back to me and pays the bill 🙏
LM
Lesterina M's update14 May 2025, 09:22
Reviewer Update
Thank you Bonitas for coming back to me and pays the bill 🙏