LK
Louis K

1 reviews | Active since Sept 2011

25 Sept 2015, 08:30

Bonitas (Pharmay Direct do not deliver medication.

I am force to make use of Bonitas Pharmacy direct and as usually only halve of the medication was deliver. They promise me that a special trustworthy person will handle my orders to ensure that the regular poor performance of delivery will not happen again. This was promise by a SNR Manger and that he would have email me this trustworthy person details to me, which never happens.<br> THANKS for HELLO PETER because without this webside i would have get none responds at all. If i send an email to Bonitas quires than i do not hear from them again, if i phone Bonitas then they give me or no information or other wise wrong information. the only time i do get help is when i use Hello peter, but even then i have to wait weeks for responds by Bonitas who wants to talk alone (not given me a change to talk) and then wants to change my complain to what they believe what the complain must be. I just hope they will understand my problem this time.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Sept 2015, 09:36
Official
Hello Louis Samuel kru,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team