LK
Louis K

1 reviews | Active since Sept 2011

28 Oct 2015, 09:00

Bonitas (Pharmay Direct do not deliver medication.

I am force (because I must pay a penalty of 40% if not making use of Pharmacy direct, it is the same as when you do not stop at a stop street you will pay a penalty fine. The country make use of the penalty to force you to obey the law. But the country law is to the safety of all, were Bonitas rule is to punish me the client for the mistake of Bonitas DSP who can not deliver and by doing so Bonitas win financially and his client ME is loosing) to make use of Bonitas Pharmacy direct and as usually they have no control of the own system and the workforce. They promise me that a special trustworthy person will handle my orders to ensure that the regular poor performance of delivery will not happen again. This was promise by a SNR Manger and that he would have email me the trustworthy person details, which never happens, Not even a SNR Man can deliver. On the 27 Oct I receive an SMS \PHARMACY DIRECT: Dear patient

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Oct 2015, 16:28
Official
Hello Louis Samuel kru,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team