SS
Schalk S
1 reviews | Active since Feb 2026
24 Feb 2026, 11:59
BONITAS / Pharmacy DIRECT
More than HOPELESS. Please help. I keep calling *** for "hours" with no response, and on the whatsapp "time out". Then I'm back where I started. PLEASE HELP. I'M BEHIND MY CHRONIC MEDICATION!!!!
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Replies (2)
Bonitas Medical Fund's replyOfficial
24 Feb 2026, 13:34Hello Schalk S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply24 Feb 2026, 13:34
Official
Hello Schalk S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
02 Mar 2026, 14:47Hello Schalk S
Thank you for submitting a comment to us through hellopeter.
Please be advised that to date we have not received the required details, (membership number or id number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
As bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team
Bonitas Medical Fund's reply02 Mar 2026, 14:47
Official
Hello Schalk S
Thank you for submitting a comment to us through hellopeter.
Please be advised that to date we have not received the required details, (membership number or id number of the principal member) to assist with your query.
Kindly note that your query will be attended to once we receive the required details.
As bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team