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JN
Julia N

1 reviews | Active since Jul 2018

18 Jul 2018, 13:43

Bonitas payback the money

I am very ****ed with Bonitas. Last year when I was pregnant I spend my own money on some consultation and when I claim am told that I don't have funds. When I have funds am told I that the claim is stale. I want my money I want my money.

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Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Jul 2018, 16:12
Official

Hello ***,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply19 Jul 2018, 16:30
Official

Hello ***,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

JN
Julia N's update08 Aug 2018, 09:09
Reviewer Update
Bonita's finally paid back the money. I would like to thank the people who have assisted me in recovering back my claims. I am pleased to announce that am still a Bonita's member. Thank you once again.
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Aug 2018, 15:20
Official

Hello ***,,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.


Regards
The Bonitas Team