BONITAS - PAY YOUR CLAIMS WHICH I PAID TO ME AND NOT TO CLICKS

Imagine you got medication from Clicks and you pay it yourself. You clearly indicate to them that you paid it and it must be re-imbursed.

Then they pay Clicks.

Apon querying it with my broker they first ask for proof of payment. On providing that they say that the claim was stale.

UNBELIEVABLE