Bonitas, Pay for nothing.........

Item: Bonitas Medical Fund
Rating: 1
Author: MARILYN K

Do not understand your Explanation: Network / Primary. Makes no sense. Every year you swap & change..... I got the Auth number, for Hospital. I had to pay the Dr?? Why give me a Auth number. So, Question: why do we pay you every month.?????

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

08 Dec 2022, 14:20

Hello Marilyn K

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's reply08 Dec 2022, 14:20

Official

Hello Marilyn K

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

MARILYN K's updateReviewer Update

08 Dec 2022, 21:27

Thank you.
I await the feedback

MARILYN K's update08 Dec 2022, 21:27

Reviewer Update

Thank you.
I await the feedback

Bonitas Medical Fund's replyOfficial

08 Dec 2022, 22:18

Hello Marilyn K

Thank you for notifying us of your complaint,

We are investigating this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's reply08 Dec 2022, 22:18

Official

Hello Marilyn K

Thank you for notifying us of your complaint,

We are investigating this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas