IT
Ismaeel T

1 reviews | Active since May 2020

14 May 2020, 09:06

Bonitas pathetic service

Spoke to Siphogaze at customer service. She promised to get back to me. It's been two months, she hasn't. It takes 30 mins to reach a consultant. Terrible medical aid. stay away

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 May 2020, 11:00
Official
 Hello Ismaeel T, 

Thank you for submitting a comment to us through Hello Peter. 

Kindly reply privately with the membership number or ID number order for us to assist with your query. 

Please note that your personal information is not showing on the public view platform. 

Kind regards,  
                
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply15 May 2020, 06:10
Official
Hello Ismaeel T, 

Thank you for submitting your details to us through Hello Peter.  

This is to confirm that we have received your information and that we are currently investigating this matter.  

We will keep you updated until this matter has been resolved.

Kind regards, 

 Bonitas Team