Bonitas only agrees to pay for half a PAPSMEAR!

Item: Bonitas Medical Fund
Rating: 1
Author: Carolyn M

Bonitas only paid for half a PAPSMEAR after agreeing by telephone that I would be covered for this benefit

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Replies (2)

Bonitas Medical Fund's replyOfficial

22 Oct 2023, 22:15

Hello Carolyn M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.  Kind Regards
  Bonitas Team

Bonitas Medical Fund's reply22 Oct 2023, 22:15

Official

Bonitas Medical Fund's replyOfficial

23 Oct 2023, 10:57

Hello Carolyn M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards

Bonitas

Bonitas Medical Fund's reply23 Oct 2023, 10:57

Official