DVE
Danè Van Eeden

1 reviews | Active since Jun 2018

01 May 2023, 20:15

BONITAS online platform suck

Poor experience from Bonitas. Trying to get a hold of them more than once via their online platforms for urgent information with no prevail. I am always nr in the que and then all of a sudden nr 9 and then no help.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 May 2023, 20:47
Official
Hello Danè Van Eeden Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  The Bonitas Team